Contact us

Questions about renting furniture?
We're happy to help
By phone

1-877-285-7368
(US & Canada)
1-847-810-4006
(outside the US)
By email

Write us anytime
Office hours

Weekdays:
7:30 am to 8:30 pm CST
Weekends:
10 am to 6 pm CST
Quick answers
Billing & account questions
Questions about your bill or account? Call or email, and we'll help you.

 

By phone
1-866-276-6547
(US & Canada)

 

By email
CustomerCare@bfr.com

 

Office hours
Monday - Friday, 7:30 am to 7 pm CST
Payment options
We offer three easy ways to pay each month.

 

Automatic debit
No checks, no need to worry -- we can automatically debit your checking account monthly.

 

Set up automatic debit via ACH

 

Credit card
Pay online or call 1-866-276-6547 to pay by credit card.

 

Pay online with our secure service

 

Check
Mail your check monthly; be sure to include your account number.

 

Mail to:
Brook Furniture Rental
24997 Network Place
Chicago, IL 60673-1249
Schedule furniture pickup
When it's time to return your furniture, just email or call and we'll schedule a convenient time to pick it up.

 

By phone
1-866-276-6547
(US & Canada)

 

By email
CustomerCare@bfr.com

 

Office hours
Monday - Friday, 7:30 am to 7 pm CST
Lease applications
When it's time to rent your furniture, we try to make the leasing process as simple as possible.

 

Fill out a residential lease application

 

Fill out a commercial lease application

 

If you have questions, we're happy to help.

 

By phone
1-877-285-7368
(US & Canada)

 

By email
brookconcierge@bfr.com

 

Office hours
Monday - Friday, 7:30 am to 8:30 pm CST
Saturday - Sunday, 10 am to 6 pm CST
Government agencies
If you have questions about renting for government agencies, we have a special team to help.

 

By phone
1-847-810-4051
(US & Canada)

 

By email
GSA@bfr.com

 

Office hours
Monday - Friday, 8 am to 7 pm CST